Patient Requirements

Requirements for the Walk-In Clinic and Registration to Become an Established Patient

Requirements for Walk-Ins

For those who are not established patients or need immediate medical attention, you must be uninsured and need immediate care. Our walk-in clinic opens at 7 am, and patients are asked to call 901-272-0003 for an appointment. There is a fee of $40.

If you are an established patient and need immediate care, call to make a same- or next-day appointment.

Note: Walk-In fees apply only to services provided by Church Health the day of your visit. 

Become an Established Patient

We are currently accepting new patients through limited avenues.

Please see this list of available clinics in Shelby County that are accepting new patients with no wait time.

As an established patient, you will have access to our medical clinic and our volunteer network including specialty care, local hospitals and diagnostic services that are offered to you on a sliding scale based on your income.

You will also have access to our dental, eye and behavioral health clinics as well as counseling and social services.

Registration Requirements

Please note: In response to the COVID-19 crisis, Church Health has suspended the work requirement for Established Patients and Walk-In Clinic care until further notice. MEMPHIS Plan coverage does require a patient to be employed. MEMPHIS Plan information may be found HERE.

To become an established patient of Church Health, you must be an uninsured resident of Shelby County and meet one of the following requirements:

  • Work at least 20 hours a week (age 18-64)
  • Assigned to Church Health through your insurance carrier or MEMPHIS Plan
  • A full –time student (12 or more credits)
  • The primary caregiver of children in the household

See Patient Rights & Responsibilities.

How to Register

Becoming an established patient is easy. Fill out the New Patient Information Form and you will be contacted for an appointment.

What to Bring

The Patient Eligibility Form includes a complete list of everything you must bring with you to your first appointment. If you do not bring all required documents to your first appointment, be prepared to pay $40 for your first visit.

We are currently only accepting new patients without insurance unless assigned to us through your coverage plan.

Phone Numbers

Phone: (901) 272-0003
Fax: (901) 272-7179

Clinic Hours

Monday 8:00am – 5:00pm
Tuesday 8:00am – 5:00pm
Wednesday 8:00am – 3:00pm
Thursday 8:00am – 5:00pm
Friday 8:00am – 2:30pm
Saturday Closed
Sunday Closed


  • Walk-In Patient Hours: M-F. Call 901-272-0003 for an appointment. 
  • Our clinics close from 12-4 p.m. on the first, third, and fifth Wednesdays. 
  • Evening and Sat. hours by appt. only.


1350 Concourse Ave.
Suite 142, Fl. 1
Memphis, TN 38104

Church Health Medical Clinic

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Church Health

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