Accounts Coordinator

Employment Opportunity
Position: Accounts Coordinator
Salary: Starts at $15.00/hr
Work Area: Administration
Hours: Full Time
1350 Concourse Ave
Memphis, Tennessee 38104

Accounts Coordinator

Job Description

The Accounts Coordinator is responsible for maintaining the integrity of the MEMPHIS Plan database of employers, employees, dependents, physicians and practices. This position is responsible for all information needs coming from the database including employer and employee enrollments, assignment of physicians, eligibility verification, and custom queries. This position is responsible for the billing process to include generating the billing register, invoices and Accounts Receivable using MP Bill and making sure billing is accurate and timely. This position also handles the recording of cash receipts and ACH Reporting for the MEMPHIS Plan and insurance subsidies.


  • Maintaining accurate MEMPHIS Plan database information, including Plan enrollments, terminations, benefit changes for participants and employers, and tax return data.
  • Enter all tax return data for self-employed and MP Direct.
  • Ensure compliance with MEMPHIS Plan policies prior to enrolling participants and employers.
  • Use the database to create all reports and materials necessary for enrollments.
  • Oversees workflow of enrollments, terminations, billing, recurring monthly bank
  • drafts/insufficient funds, cash/miscellaneous adjustments ,and monthly cash balancing.
  • Manage accounting processes for insurance premiums and subsidies.
  • Compile accounting reports to those entities.
  • Use the Billing System create invoices, Billing Register and Aged Accounts Receivable each month.
  • Preparing “past due” letters and communicating with employers to collect money due.
  • Handling billing inquiries from employers and resolving billing disputes.
  • Responsible for entering daily cash receipts in financial database as well as accurately modifying /adding ACH customers and posting monthly bank draft and NSF entries and providing Accounting with all necessary reports by deadline.
  • Balancing cash and ACH postings daily; preparing a month-end balance report.
  • Monitor status changes and generate terminations related to: (1) 16 year olds needing hospitalization change, 65 year olds \needing to be terminated due to Medicare coverage and (2) 26 year olds Dependent Changes.
  • Make appropriate changes to coverage and notify appropriate parties.
  • Oversee compilation and dissemination of enrollment packages for employers and employees.
  • Assisting in answering MEMPHIS Plan multi-line telephone system and provide general
  • MP information to participants, employers, prospective employers and consumers.
  • Enroll participants/consumers onto the MEMPHIS Plan, Marketplace or other qualified health plan.
  • Make sure information is prepared for volunteer to assemble.


  • Bachelor’s Degree from an accredited College and/or University is preferred.
  • Five (5) years of experience in an office environment is preferred.

Special Skills & Knowledge

  • Outstanding written, organizational and communication skills.
  • Must be proficient at data entry and proficient in Microsoft Word and Excel.
  • Knowledgeable of Microsoft Applications i.e., Excel, Word, and Power Point are strongly preferred.

About Church Health

Church Health has served people since 1987 with our clinical services and outreach programs. Church Health seeks to reclaim the Church’s biblical commitment to care for our bodies and our spirits.

Commitment to Diversity

At Church Health, we are committed to diversity, striving to create a staff that reflects the diverse communities with which we work. We seek individuals of all backgrounds to join our team.

Compensation & Benefits


Church Health offers competitive wages to attract and retain employees with great skills and ideas that align with our mission, and to reward achievement. Regular performance reviews are held between each employee and his or her direct manager to ensure that achievements are recognized, and that goals and expectations are being met.

Medical, Vision & Dental

Church Health offers employees working 20 or more hours per week group major medical, vision and dental coverage, effective the 1st of the month following 30 days of employment.

Medical and vision is currently offered through BlueCross BlueShield of TN. Dependent coverage is also available. The organization currently pays approximately 50% – 80% of premiums dependent upon coverage level and number of hours worked per week.

Affordable dental coverage is currently available through Delta Dental of TN, and spouse and dependent dental coverage is also available.

Flexible Spending Accounts & Health Savings Accounts

Church Health offers two flexible spending account options, allowing you to save and pay for you and your family’s eligible medical, dental, vision and childcare expenses.

For participants in the High Deductible Health Plan, Church Health offers an HSA. Church Health also offers a one-time lump sum and a per pay period match for those who enroll in an HSA!

Basic Life & AD&D Insurance

Church Health offers basic life and AD&D insurance at no cost to employees. This also covers a spouse and dependent children at no cost to the employee. Employees may purchase additional supplemental group term life and AD&D for themselves, their spouses, and dependent children.

Short-Term and Long-Term Disability

Church Health offers short term and long term disability coverage at no cost to employees after 90 days of employment. Short term coverage pays 70% of an employee’s eligible pay for up to 11 weeks. Long term coverage pays 60% of an employee’s eligible wages after short term has been exhausted. Employees must be on an approved leave of absence.


Employees working 20 or more hours per week may participate in a 401(K) deferred compensation plan that is designed to provide income for all covered employees beyond the working years. Church Health will contribute a 3% safe harbor after one year of service and match up to an additional 1% if the employee participates.

Paid Vacation

Paid Time Off (PTO) is a benefit provided to full-time and regular part-time employees each year based on years of service and scheduled hours per week. PTO is accrued throughout the year and employees are eligible to use their accrued PTO after 90 days of employment. Employees working less than 20 hours per week are not eligible for PTO.

Church Health also observes 10 paid holidays per year.

Employee Assistance Program

All employees and members of their household have access to Church Health’s EAP provided by Lincoln Financial Group.  This service offers free and confidential assistance on topics ranging from stress management to substance abuse.

Professional Development

Church Health offers various opportunities for professional development, including Church Health University, our Quality Curriculum Course and external training and seminars such as Dale Carnegie Training.

Staff Health Program

All employees are eligible for Church Health’s Staff Health Program. Participants are rewarded in cash or PTO (if eligible for PTO) based on the number of points earned for making healthy decisions and participating in other events and activities.