Benefits Administrator

Employment Opportunity
Position: Benefits Administrator
Salary: $54,000/yr
Work Area: Human Resources
Hours: Full Time
1350 Concourse Ave
Memphis, Tennessee 38104

Benefits Administrator

Job Description

The Benefits Administrator’s overall purpose is to administer all benefit plans and assist employees with enrollment in all Benefit Programs, including group health, dental, vision, short-term and long-term disability, COBRA, worker’s compensation, 401(k), life insurance, flexible spending plans, and HSA Plans.


  • Administer employee benefits programs as well as with benefits enrollments, plan changes and benefit related claims, prepare and conduct benefits meetings.
  • Conduct benefits orientations and explain benefits enrollment systems, prepare and distribute benefits enrollment materials and document administrative procedures for benefit enrollments.
  • Serve as primary contact with carriers and third-party administrators, responds to benefits inquiries from employees relating to status changes, plan provisions, and other general inquiries.
  • Process leave of absence requests, disability paperwork, FMLA, medical and personal leaves.
  • Process, review and respond to unemployment claims and workers comp claims with appropriate documentation. Review unemployment statements.
  • Reconcile bills by producing and balancing to reports to ensure accuracy of billing.
  • Process monthly billings and administrative fees for all group plans accurately and timely.
  • Research, explore, recommend, design and implement new programs to ensure best plans, value and options for employees.
  • Oversee maintenance of employee benefit files, maintain group benefits database and update employee records.
  • Prepare employee reports for budget, incentive programs and other benefits reporting requirements and requests.
  • Administer PTO program, including rollover and sick leave. Serve as lead resource for input, maintenance and quality checks of benefits in HRIS system.
  • Acts as a liaison to payroll processor to accurately update employee records.
  • Compile a variety of reports to get maximum utilization of the HRIS system including compliance reports and ad hoc reports.
  • Enter and ensure the accuracy of all benefits information in the HRIS.


  • Bachelor’s Degree from an accredited College and/or University in Human Resources, Business Administration or other related fields required. SHRM-CP or SHRM-SCP preferred.
  • 3 -5 years’ experience administering benefits and extensive knowledge of HR functions with an emphasis in benefits.

Special Skills & Knowledge

  • Strong knowledge of all pertinent federal and state regulations filing and compliance requirements and other laws affecting benefit programs including ACA, ERISA, FMLA, COBRA, ADA, Section 125, workers’ compensation, Medicare and Social Security and DOL requirements.
  • Sound knowledge of Microsoft Applications i.e., Excel, Word, and PowerPoint are strongly preferred.
  • Excellent verbal and written communication, organizational, interpersonal, and group presentation skills.
  • Possess strong ability in exercising good independent judgment, paying attention to details, prioritizing and handling multiple tasks and projects concurrently.

About Church Health

Church Health has served people since 1987 with our clinical services and outreach programs. Church Health seeks to reclaim the Church’s biblical commitment to care for our bodies and our spirits.

Commitment to Diversity

At Church Health, we are committed to diversity, striving to create a staff that reflects the diverse communities with which we work. We seek individuals of all backgrounds to join our team.

Compensation & Benefits


Church Health offers competitive wages to attract and retain employees with great skills and ideas that align with our mission, and to reward achievement. Regular performance reviews are held between each employee and his or her direct manager to ensure that achievements are recognized, and that goals and expectations are being met.

Medical, Vision & Dental

Church Health offers employees working 20 or more hours per week group major medical, vision and dental coverage, effective the 1st of the month following 30 days of employment.

Medical and vision is currently offered through BlueCross BlueShield of TN. Dependent coverage is also available. The organization currently pays approximately 50% – 80% of premiums dependent upon coverage level and number of hours worked per week.

Affordable dental coverage is currently available through Delta Dental of TN, and spouse and dependent dental coverage is also available.

Flexible Spending Accounts & Health Savings Accounts

Church Health offers two flexible spending account options, allowing you to save and pay for you and your family’s eligible medical, dental, vision and childcare expenses.

For participants in the High Deductible Health Plan, Church Health offers an HSA. Church Health also offers a one-time lump sum and a per pay period match for those who enroll in an HSA!

Basic Life & AD&D Insurance

Church Health offers basic life and AD&D insurance at no cost to employees. This also covers a spouse and dependent children at no cost to the employee. Employees may purchase additional supplemental group term life and AD&D for themselves, their spouses, and dependent children.

Short-Term and Long-Term Disability

Church Health offers short term and long term disability coverage at no cost to employees after 90 days of employment. Short term coverage pays 70% of an employee’s eligible pay for up to 11 weeks. Long term coverage pays 60% of an employee’s eligible wages after short term has been exhausted. Employees must be on an approved leave of absence.


Employees working 20 or more hours per week may participate in a 401(K) deferred compensation plan that is designed to provide income for all covered employees beyond the working years. Church Health will contribute a 3% safe harbor after one year of service and match up to an additional 1% if the employee participates.

Paid Vacation

Paid Time Off (PTO) is a benefit provided to full-time and regular part-time employees each year based on years of service and scheduled hours per week. PTO is accrued throughout the year and employees are eligible to use their accrued PTO after 90 days of employment. Employees working less than 20 hours per week are not eligible for PTO.

Church Health also observes 10 paid holidays per year.

Employee Assistance Program

All employees and members of their household have access to Church Health’s EAP provided by Lincoln Financial Group.  This service offers free and confidential assistance on topics ranging from stress management to substance abuse.

Professional Development

Church Health offers various opportunities for professional development, including Church Health University, our Quality Curriculum Course and external training and seminars such as Dale Carnegie Training.

Staff Health Program

All employees are eligible for Church Health’s Staff Health Program. Participants are rewarded in cash or PTO (if eligible for PTO) based on the number of points earned for making healthy decisions and participating in other events and activities.