Kitchen Operations Manager

Employment Opportunity
Position: Kitchen Operations Manager
Salary: Starting at $55,000/annually
Work Area: Nutrition
Hours: Full Time
1350 Concourse Ave
Memphis, Tennessee 38104

Kitchen Operations Manager

Job Description

The Kitchen Operations Manager is responsible for the daily operation of kitchen spaces of the Church Health Nutrition Hub. The KOM works with all Church Health departments, food entrepreneurs, partners, supporters, and external clients to ensure that the kitchen space is activated in support of 1. Teaching the community about healthy cooking and eating; 2. Creating and supporting programs that address food access; and 3. Fostering a food culture at Church Health and in the community. The KOM is also responsible for managing the space (maintenance, contracts, compliance, purchases, scheduling, etc.); assisting CH departments and others with orchestrating events; and exploring strategy and solutions as the space and programs develop (reporting, finding chefs or experts, marketing, development, etc.)


  • Oversees the operation and management of the Nutrition Hub kitchen spaces.
  • Manages prioritizing and scheduling for the Nutrition Hub kitchen spaces.
  • Develops and manages contracts, billing, and reporting for commissary, non-Nutrition CH, and external client use of all kitchen spaces.
  • Orchestrates all non-Nutrition kitchen events.
  • Trains and provides ongoing oversight to all users of the kitchen on operations, safety, sanitation, and maintenance.
  • Develops compliance and use policy documentation, training, and reporting.
  • Enforces compliance and use policies.
  • Oversees equipment and small wares inventory and purchases.
  • Assists Nutrition staff and food entrepreneur customers with food/costing, health department compliance, sourcing, building systems to maximize kitchen efficiency.
  • Works with development, community engagement, and marketing to build individual and corporate donor relationships through use of the kitchen spaces.
  • Works with development and marketing to market and promote kitchen programs and spaces.


  • Bachelor’s Degree in a Culinary Arts, Hospitality Management or other related field from an accredited College or University required.
  • At least five (5) years’ experience in management.
  • At least five (5) years’ professional experience in the food industry.
  • At least three (3) years’ experience in event planning.
  • At least three (3) years’ experience in kitchen facilities management.

Special Skills & Knowledge

  • Μust be able to speak and write both English and Spanish fluently.
  • Ability to demonstrate love and appreciation for food and health-conscious trailblazers.
  • Capable of showing passion for improving the health of our community in particular the underserved of Memphis.
  • Show the ability to be flexible, respectful and accommodate differences in a multicultural patient/customer population.
  • Capacity to be a tough- minded optimist, always acting to solve problems with energy and a positive attitude.
  • Ability to organize and work on multiple tasks simultaneously.
  • Maintain strict enforcement of kitchen guidelines and deliver consequences when necessary.
  • Trained in working in a non-profit environment (accounting, board accountability, grant reporting, fundraising).
  • Knowledge of commercial kitchen operations (equipment, food safety, packaging, labeling, processes, costs).

About Church Health

Church Health has served people since 1987 with our clinical services and outreach programs. Church Health seeks to reclaim the Church’s biblical commitment to care for our bodies and our spirits.

Commitment to Diversity

At Church Health, we are committed to diversity, striving to create a staff that reflects the diverse communities with which we work. We seek individuals of all backgrounds to join our team.

Compensation & Benefits


Church Health offers competitive wages to attract and retain employees with great skills and ideas that align with our mission, and to reward achievement. Regular performance reviews are held between each employee and his or her direct manager to ensure that achievements are recognized, and that goals and expectations are being met.

Medical, Vision & Dental

Church Health offers employees working 20 or more hours per week group major medical, vision and dental coverage, effective the 1st of the month following 30 days of employment.

Medical and vision is currently offered through BlueCross BlueShield of TN. Dependent coverage is also available. The organization currently pays approximately 50% – 80% of premiums dependent upon coverage level and number of hours worked per week.

Affordable dental coverage is currently available through Delta Dental of TN, and spouse and dependent dental coverage is also available.

Flexible Spending Accounts & Health Savings Accounts

Church Health offers two flexible spending account options, allowing you to save and pay for you and your family’s eligible medical, dental, vision and childcare expenses.

For participants in the High Deductible Health Plan, Church Health offers an HSA. Church Health also offers a one-time lump sum and a per pay period match for those who enroll in an HSA!

Basic Life & AD&D Insurance

Church Health offers basic life and AD&D insurance at no cost to employees. This also covers a spouse and dependent children at no cost to the employee. Employees may purchase additional supplemental group term life and AD&D for themselves, their spouses, and dependent children.

Short-Term and Long-Term Disability

Church Health offers short term and long term disability coverage at no cost to employees after 90 days of employment. Short term coverage pays 70% of an employee’s eligible pay for up to 11 weeks. Long term coverage pays 60% of an employee’s eligible wages after short term has been exhausted. Employees must be on an approved leave of absence.


Employees working 20 or more hours per week may participate in a 401(K) deferred compensation plan that is designed to provide income for all covered employees beyond the working years. Church Health will contribute a 3% safe harbor after one year of service and match up to an additional 1% if the employee participates.

Paid Vacation

Paid Time Off (PTO) is a benefit provided to full-time and regular part-time employees each year based on years of service and scheduled hours per week. PTO is accrued throughout the year and employees are eligible to use their accrued PTO after 90 days of employment. Employees working less than 20 hours per week are not eligible for PTO.

Church Health also observes 10 paid holidays per year.

Employee Assistance Program

All employees and members of their household have access to Church Health’s EAP provided by Lincoln Financial Group.  This service offers free and confidential assistance on topics ranging from stress management to substance abuse.

Professional Development

Church Health offers various opportunities for professional development, including Church Health University, our Quality Curriculum Course and external training and seminars such as Dale Carnegie Training.

Staff Health Program

All employees are eligible for Church Health’s Staff Health Program. Participants are rewarded in cash or PTO (if eligible for PTO) based on the number of points earned for making healthy decisions and participating in other events and activities.