MEMPHIS Plan Market Representative I

Employment Opportunity
Position: MEMPHIS Plan Market Representative I
Salary: $40K - $50K
Work Area: Administration
Hours: Full Time
1350 Concourse Ave
Memphis, Tennessee 38104

MEMPHIS Plan Market Representative I

Job Description

The MEMPHIS Plan Marketing Representative (Church Health MEMPHIS Plan) is responsible for the complete sales process in generating new clients, maintaining existing client relationships, and conducting insurance enrollments to meet goals and objectives.


  • Generate prospects, schedule appointments, make presentations and accurately complete enrollments to meet monthly quota.
  • Prepare weekly reports summarizing all activities.
  • Maintain relationships with new and existing clients, continually striving to increase the number of enrollees for each client.
  • Schedule and conduct enrollment sessions for client’s employees.
  • Develop and promote relationships with various professional, community, social service and industry related organizations to create continued awareness of Church Health HAT, promote use of MEMPHIS Plan and enrollment in other eligible programs.
  • Possibly represent HAT as a speaker at events.
  • Conduct outreach and education sessions within the greater Memphis community to create awareness of HAT’s services.
  • Foster relationships with social service organizations to connect the communities they serve with applicable affordable healthcare programs and help individuals increase their health literacy.
  • Train employer after initial enrollment for client-conducted enrollments.
  • Assess eligibility of employees for all applicable programs and submit complete, accurate applications to the appropriate program within the monthly deadline.
  • Demonstrates and exhibits Church Health organizational values of respect; fairness; stewardship; resource conservation; promotion and maintenance of physical/spiritual well-being.
  • Generates new ideas and practices self-development.


  • Bachelor’s Degree in a Healthcare, Business or other related field from an accredited College or University required.
  • At least five (5) years’ experience in a business (preferably service-oriented) environment and/or insurance sales.
  • This position requires a valid State of Tennessee Health and Life Insurance Producer License or must be obtained in the first 45 days (about 1 and a half months), and it must be maintained.
  • ACA (Affordable Care Act) Healthcare Navigator or Certified Application Counselor certification is a plus but is not required.

Special Skills & Knowledge

  • Familiarity with the Affordable Care Act, Medicaid, Medicare and potential changes to health policy.
  • Ability to understand, implement and manage sales processes and proven sales skills with ability to close deals.
  • Ability to organize and work on multiple tasks simultaneously.
  • Analytical, strategic thinking, and customer service skills.
  • Knowledge of Microsoft Applications i.e., Excel, Word, and PowerPoint are strongly preferred.
  • Excellent written, oral communication skills and presentation skills.
  • Possess skills in systemize procedures that require both manual and software-aided processes.
  • Goal oriented with a focus on helping people make the right choice for their healthcare situation.
  • Strong knowledge in managing billing and collections.

About Church Health

Church Health has served people since 1987 with our clinical services and outreach programs. Church Health seeks to reclaim the Church’s biblical commitment to care for our bodies and our spirits.

Commitment to Diversity

At Church Health, we are committed to diversity, striving to create a staff that reflects the diverse communities with which we work. We seek individuals of all backgrounds to join our team.

Compensation & Benefits


Church Health offers competitive wages to attract and retain employees with great skills and ideas that align with our mission, and to reward achievement. Regular performance reviews are held between each employee and his or her direct manager to ensure that achievements are recognized, and that goals and expectations are being met.

Medical, Vision & Dental

Church Health offers employees working 20 or more hours per week group major medical, vision and dental coverage, effective the 1st of the month following 30 days of employment.

Medical and vision is currently offered through BlueCross BlueShield of TN. Dependent coverage is also available. The organization currently pays approximately 50% – 80% of premiums dependent upon coverage level and number of hours worked per week.

Affordable dental coverage is currently available through Delta Dental of TN, and spouse and dependent dental coverage is also available.

Flexible Spending Accounts & Health Savings Accounts

Church Health offers two flexible spending account options, allowing you to save and pay for you and your family’s eligible medical, dental, vision and childcare expenses.

For participants in the High Deductible Health Plan, Church Health offers an HSA. Church Health also offers a one-time lump sum and a per pay period match for those who enroll in an HSA!

Basic Life & AD&D Insurance

Church Health offers basic life and AD&D insurance at no cost to employees. This also covers a spouse and dependent children at no cost to the employee. Employees may purchase additional supplemental group term life and AD&D for themselves, their spouses, and dependent children.

Short-Term and Long-Term Disability

Church Health offers short term and long term disability coverage at no cost to employees after 90 days of employment. Short term coverage pays 70% of an employee’s eligible pay for up to 11 weeks. Long term coverage pays 60% of an employee’s eligible wages after short term has been exhausted. Employees must be on an approved leave of absence.


Employees working 20 or more hours per week may participate in a 401(K) deferred compensation plan that is designed to provide income for all covered employees beyond the working years. Church Health will contribute a 3% safe harbor after one year of service and match up to an additional 1% if the employee participates.

Paid Vacation

Paid Time Off (PTO) is a benefit provided to full-time and regular part-time employees each year based on years of service and scheduled hours per week. PTO is accrued throughout the year and employees are eligible to use their accrued PTO after 90 days of employment. Employees working less than 20 hours per week are not eligible for PTO.

Church Health also observes 10 paid holidays per year.

Employee Assistance Program

All employees and members of their household have access to Church Health’s EAP provided by Lincoln Financial Group.  This service offers free and confidential assistance on topics ranging from stress management to substance abuse.

Professional Development

Church Health offers various opportunities for professional development, including Church Health University, our Quality Curriculum Course and external training and seminars such as Dale Carnegie Training.

Staff Health Program

All employees are eligible for Church Health’s Staff Health Program. Participants are rewarded in cash or PTO (if eligible for PTO) based on the number of points earned for making healthy decisions and participating in other events and activities.