Systems Analyst II

Employment Opportunity
Position: Systems Analyst II
Salary: $61,850 - $98,959/yr
Work Area: IS
Hours: Full Time
1350 Concourse Ave
Memphis, Tennessee 38104
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Systems Analyst II

Job Description

The Systems Analyst II plays a key role in managing the Church Health constituencies as they relate to new and established clinical software systems and operations workflows. This position is responsible for the complete SDLC (Systems Development Life Cycle) for the systems used in our clinical areas. This includes gathering and analyzing information as it pertains to the technical requirements, business requirements, and/or functionality requirements of information systems. This position manages projects and works with outside vendors and internal customers to select, upgrade, configure, and monitor software systems. The Systems Analyst II also documents new systems processes and trains CH staff on the documented processes. Supports commercial applications used at Church Health when top tier support is needed, or new business problems are identified.

Responsibilities

  • Works with work area leadership to facilitate new software projects and workflows to ensure business needs are met within defined project scope, schedule, and cost.
  • Assists work area leadership to ensure that new software functions are implemented, and employees demonstrate the appropriate skills to achieve performance results.
  • Supports commercial applications used at Church Health when top tier support is needed, or new business problems are identified.
  • Manages development and delivery of reports on project and program quality measures. This includes the review of project reporting goals and the capture of metrics needed to measure achievement of program goals and the quality assurance of systems data.
  • Analyzes new system requirements for selecting and implementing information systems.
  • Successfully integrates new software systems workflows into established work area business processes.
  • Establishes and maintains working relationship with application vendors.
  • Creates system and process documentation for newly implemented workflows and software systems.
  • Initiates employee training sessions, and the creation of training materials in compliance with service line business goals. Also facilitates training for end users to leverage training resources offered by software vendors
  • Manages projects to upgrade existing applications to stay current.

Qualifications

  • Bachelor’s degree in computer related field, or equivalent combination of education and work experience in IS.
  • Minimum five years in IS.
  • Must have experience with supporting Enterprise EPM and EHR applications or other clinical systems. Nextgen experience preferred.

Special Skills & Knowledge

  • Strong organizational skills needed to manage projects to completion within scope, schedule, cost, and quality constraints.
  • Skilled problem solver, critical thinker, and process developer. Ability to research and apply standards and to create new standards.
  • Ability to analyze large and complex sets of requirements and data.
  • Above average interpersonal skills as this person interfaces with staff at all levels and must often explain complex topics. Exceptional skills in ability to train users in a user interface.
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About Church Health

Church Health has served people since 1987 with our clinical services and outreach programs. Church Health seeks to reclaim the Church’s biblical commitment to care for our bodies and our spirits.

Commitment to Diversity

At Church Health, we are committed to diversity, striving to create a staff that reflects the diverse communities with which we work. We seek individuals of all backgrounds to join our team.
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Compensation & Benefits

Compensation

Church Health offers competitive wages to attract and retain employees with great skills and ideas that align with our mission, and to reward achievement. Regular performance reviews are held between each employee and his or her direct manager to ensure that achievements are recognized, and that goals and expectations are being met.

Medical, Vision & Dental

Church Health offers employees working 20 or more hours per week group major medical, vision and dental coverage, effective the 1st of the month following 30 days of employment.

Medical and vision is currently offered through BlueCross BlueShield of TN. Dependent coverage is also available. The organization currently pays approximately 50% – 80% of premiums dependent upon coverage level and number of hours worked per week.

Affordable dental coverage is currently available through Delta Dental of TN, and spouse and dependent dental coverage is also available.

Flexible Spending Accounts & Health Savings Accounts

Church Health offers two flexible spending account options, allowing you to save and pay for you and your family’s eligible medical, dental, vision and childcare expenses.

For participants in the High Deductible Health Plan, Church Health offers an HSA. Church Health also offers a one-time lump sum and a per pay period match for those who enroll in an HSA!

Basic Life & AD&D Insurance

Church Health offers basic life and AD&D insurance at no cost to employees. This also covers a spouse and dependent children at no cost to the employee. Employees may purchase additional supplemental group term life and AD&D for themselves, their spouses, and dependent children.

Short-Term and Long-Term Disability

Church Health offers short term and long term disability coverage at no cost to employees after 90 days of employment. Short term coverage pays 70% of an employee’s eligible pay for up to 11 weeks. Long term coverage pays 60% of an employee’s eligible wages after short term has been exhausted. Employees must be on an approved leave of absence.

401k

Employees working 20 or more hours per week may participate in a 401(K) deferred compensation plan that is designed to provide income for all covered employees beyond the working years. Church Health will contribute a 3% safe harbor after one year of service and match up to an additional 1% if the employee participates.

Paid Vacation

Paid Time Off (PTO) is a benefit provided to full-time and regular part-time employees each year based on years of service and scheduled hours per week. PTO is accrued throughout the year and employees are eligible to use their accrued PTO after 90 days of employment. Employees working less than 20 hours per week are not eligible for PTO.

Church Health also observes 10 paid holidays per year.

Employee Assistance Program

All employees and members of their household have access to Church Health’s EAP provided by Lincoln Financial Group.  This service offers free and confidential assistance on topics ranging from stress management to substance abuse.

Professional Development

Church Health offers various opportunities for professional development, including Church Health University, our Quality Curriculum Course and external training and seminars such as Dale Carnegie Training.

Staff Health Program

All employees are eligible for Church Health’s Staff Health Program. Participants are rewarded in cash or PTO (if eligible for PTO) based on the number of points earned for making healthy decisions and participating in other events and activities.

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